This page should help you answer many questions
that you might have about your plumbing system or maybe a
plumbing problem that you might have at the moment. Remember,
if you have a plumbing emergency, questions, or a problem
and would like to speak to a certified technician or plumber
now, call us 24 hours a day 7 days a week.
After receiveing a lot of the
same plumbing and drain questions over and over, we at 1-800-235-4393 decided
to create this frequently asked plumbing and drain repair
questions page to help you with some easy repairs. It contains
questions and answers to all the most common plumbing and
drain questions. If you do have a question that isn't contained
here, please feel free to contact us - We will do whatever
we can to answer your question with the best of our knowledge.
Question: Why does my water heater not work as well
as it used to
Answer
This is usually due to a sediment buildup in your
tank. As water heaters grow older, they accumulate sediment and lime
deposits. If these deposits are not removed periodically, the sediment
will create a barrier between the burner and the water, greatly reducing
the water heater's performance level. The result is an increase in
the amount of fuel required to deliver hot water.
Question: Is there anything I can do to get the
scratches out of my toilet bowl?
Answer:
Yes, you can have your toilet refinished, which is
kind of a pain to do. It requires taking the toilet out and having
it out of commission for a while. If you do decide to do this make
sure you contact a professional and have a back up restroom available.
Another option is to buy some porcelain patch and
do it yourself. Just shut off your angle valve and flush the toilet
until it is almost empty. If there is still too much water in the
bowl to patch the porcelain then dumb about a gallonf water in it,
the bowl should empty completely. Then read the label and directions
on the porcelain patch kit. Make sure to note how long the porcelain
takes to dry. DO NOT turn the water back on until the patch is completely
dry.
Question: My toilet bowl has been "sweating" lately,
is there anything I can do to fix it?
Answer:
If toilet tank sweating is your problem then here
are 4 options we recommend:
1. You could install insulating foam products to
isolate the water from the tank sides. Home Depot carries it for
a reasonable price. I think they are about $7-$10. Read the directions
for complete directions, but you should completely empty the water
from the tank, then use a hairdryer to ensure that the sides are
absolutely dry. Cut the foam and apply adhesive. Let it sit for 6
- 8 (time approximates) hours and it will be ready to be refilled
and useable. This usually works but is not a guarantee.
2. The second option is to install a mixer valve
which uses both hot and cold water to "mix" the water and
adjust the temperature as you need to or until the condensation or
sweating stops. Depending on how far away the hot water heater is,
it may take quite awhile for the hot water to get there so in some
cases, just running a hot water line is sufficient. Works well but
you will most likely need to call us for assistance. ( 1-800-Any-Tyme
- Remember to dial Y in Tyme )
3. Lastly and more expensive is to replace the guts
of the toilet and replace them with a "pressure assisted" unit,
like the Flushmate - 1 gallon per flush. This option is a water saver
and works very well - no tank sweating at all.
4. Total toilet replacement - Pressure Assisted Toilet
- should you need to replace your old toilet. Might cost $260 on
up but well worth it. This toilet has a pressure tank in it inside
the water tank. Guaranteed to do the job and you get a great new
toilet that wokrs well
Question: How often should I inspect my septic tank
system?
Answer:
Septic systems should be inspected and pumped a minimum
of once every three to four years. You may not be experiencing any
problem now, but a full septic tank may allow unwanted solids to
flow into the drain field, which is the part of the system that consists
of a distribution box, with a series of connected pipes. Each pipe
allows water to flow into a bed of stones, which drain into the ground.
If paper and other solids flow into the drain field it becomes blocked
and ineffective. A blocked drain field is costly to repair or replace.
Make sure to get your tank inspected whenever you feel neccessary
to prevent this costly maintenance.
Question: Why is the airgap for your sink, drain,
or garbage dispoasal important?
Answer:
Plumbing codes call for a gap between potable water
and a drain. This usually looks like the distance between the faucet
and the top of the sink or bathtub (one inch or more). Without the "gap",
waste water could siphon back into the drinking supply. This "does" happen
in situations where a city main is shut off causing a drain-down
of the system withplumbing that has been done improperly. Sometimes
it is a hose left in a mud puddle, or maybe a hose lying in bleach
water. People have died this way. The plumbing code helps protect
the general public from these dangers. Current improvements include
antisiphon faucets for garden hoses, the air gap for the dishwasher,
proper installation of water heater T&P relief drains, and backflow
preventers for irrigation systems.
Question: What does a vent do for the plumbing system?
Answer:
A plumbing system vent is basically used to "vent" the
plumbing system in your home or commercial building. If you would
like to see a plumbing vent, look on your roof, you will see pipes
sticking out of the roof aprox 12" high. For every pipe that
goes down, one needs to go up. The obvious reason we have vents is
that sewer gases need to be vented outside of the dwelling. Not so
obvious is what happens if they are not included in the waste and
vent design. When liquid goes down a pipe, air needs to follow it.
Without the vent pipe, the draining liquid will try to suck air through
the P-traps on the plumbing fixtures,(tub, sink, etc.) glurp, glurp!
If it manages to do so, you may know it from the "smell" coming
from the now dry seal on the P-trap. Without vents, draining one
fixture may cause another fixture in the house to back up. A waste
and vent system should keep sewer gas out of the dwelling and drain
every fixture well.
Question: Why would a water heater run out of hot
water faster than normal?
Answer:
If your water heater is running cold easily or frequently
then several things could be happening. First check the shower head
volume if shower's are too quick. A new shower head puts out about
2.5 gallons a minute. Some older heads put out 5 gallons a minute.
Working with the shower head would double shower length in this case.
In some cases, the dip tube on the cold water inlet has broken or
worn. When this happens, it creates a short loop for the water, water
at the bottom half of the tank will not be used, which makes half
of your tank useless. Get it fixed as soon as possible.
On electric water heaters, they commonly have two
heating elements that work in turns. First the top element heats
up the top of the tank, then power goes to the lower element. If
the lower element is out, only the top of the tank gets heated. If
the top element isn't working, there will be no hot water. Sometimes
the Reset button needs to be pushed or reset. If this doesn't get
the element working, use a continuity tester to determine if the
element has shorted out. Replacement of the element may be needed.
Question: What causes the water temperature to change
in the shower when someone flushes the toilet or runs another water
appliance in the house?
Answer:
At the time of install, it is important to run pipes
with enough volume and pressure so that many fixtures can be used
at the same time. Running only two fixtures on a 1/2" line;
so a standard bathroom would have a 3/4" line for cold until
one fixture is taken off. A 1/2" line for the hot is fine. A
nice follow guide now-adays is the plumbing code in many areas now.
Get a pressure balanced tub and shower valve, which is a single handled
valve that balances the hot and cold water to try to maintain a temperature
range plus or minus 2 degrees.
Question: What is a pressure balancing valve and
why should I install one on my shower systems?
Answer:
Pressure-balancing valves prevent sudden temperature
swings!
It's happened to everyone who showers: Elsewhere
in the house a toilet is flushed, a faucet is opened, or the washing
machine kicks on, and the once-temperate water coming from the showerhead
is suddenly cold enough to make you jump or so hot you want to scream.
A simple device called a pressure-balancing shower valve can help.
By adjusting to pressure changes in water coming
through the hot and cold supply lines, a piston in the valve automatically
opens or closes small inlet ports to maintain a balance in pressure,
which in turn keeps the water flowing at an ambient temperature.
It reacts instantaneously.
Pressure-balancing valves are now required in new
residential construction in most states, depending on local plumbing
codes. In addition to piston valves like the one shown above, some
pressure valves use a wheellike diaphragm to trigger pistons that
cover the hot-or cold-water ports. Both are priced at around $70,
not including installation, which is a bigger issue with an existing
shower. It involves cutting through the wall behind the shower, removing
the old valve, and soldering on the new one. One of these valves
will really keep you out of hot water. Give a call today if you would
like a plumber to rush out to your residence and install a new pressure
balancing valve into your shower systems.
Question: What would cause to water leak from the
vent in the plumbing system?
Answer:
Water should not be leaking from your vent system.
The only water that should be in your vent system should be the occasional
storm water after a big storm. There should be no way for sewage
or sewage water to get into your vents or system. If you have a backup
you would know from water coming up from the lower floors that you
have a leak. Replacing the vent should usually fix the problem, if
it doesn't correct the problem - You know who to call. 1-800-Any-Tyme!
Question: My toilet randomly empties itself of water.
What would make the toilet empty itself without anyone flushing it
and how can I fix it?
Answer:
Their are a couple answers to this question, but
this solution fixes it 99% of the time. Poor venting or no venting
of the fixture. Vents allow for air flow to the toilet sewage system.
Without the vent, air pockets form in the waste branches witch can
cause what is called back-siphonage. The air in the system which,
without a vent, can only ecscape through the sewer. It can pull the
water in the trap of the toilet with it.
Question: What causes my toilet to fill up with
hot water instead of room temperature water? Is it bad for my toilet
and does it cost extra money when it fills with hot water?
Answer:
The main reason you may have hot water in your toilet
is a bad flapper in the toilet tank or a bad fill valve. Either one
of these can allow the water to seep into the tank. When you have
a mixing valve on your toilet to prevent condensation, some hot water
is introduced into the cold water line to warm the water just a little,
but when the water just seeps a little at a time the hot water dominates
the cold and you get a tank of hot water.It's not bad for your
toilet, but it could be hazardous to your wallet. Just like every
other utility that uses hot water, the hot water being heating and
leaking into the toilet takes gas and/or electricity and will run
up your utility bill.
Question: How do you get water in the toilet tank
to stop over flowing?
Answer:
The fill valve in the tank has a leak in it. Also,
if the fill valve has been replaced recently it is possible that
it has been set too high. If the fill valve is old, it could do you
no harm to replace it. Sometimes the shaft or wire that is used to
set the level, corrodes off. By replacing it your problem should
be fixed.
Question: What could contribute to a high water
bill besides leaking faucets and/or pipes?
Answer:
Ninety percent of all leaks in residential plumbing
systems are found in the toilet tank. Toilet tank leaks typically
result from worn parts or improper alignment of some part of the
flushing mechanism. It is very important to stop the leak. Stop the
leak and stop the expensive water bill from hitting you every month.
Question: What makes my plumbing & drain pipes
rattle all the time?
Answer:
This problem is usually caused by the water lines
not being properly isolated. It can be easily fixed but only if your
water lines are easily accesible. It means that either in one or
many places your water lines come into contact with the wood of your
floor joists. All you need to do is get plastic pipe hangers that
go beetween your water lines and your joists. For Help installing
them please give us a call. An Anytyme Plumber is always in your
area and we will do our best to get it fixed as soon as possible.
Question: When I fill a container with hot water
it is milky, but after a few minutes, the water in the container
clears up. What causes this?
Answer:
Complaints of discolored water are commonly blamed
on water heaters and storage tanks, but in fact, it is a rare occurrence
for today’s high quality glass lined tanks to have a lining
failure significant enough to allow water to contact enough bare
metal to discolor the contents of even a small tank. The most common
cause of “rusty” water is a non-toxic iron reducing bacteria,
scientifically termed Crenothrix, Leptothrix, and Gallionella. Water
heaters and storage tanks usually require new anode rods as presence
of iron bacteria contributes to premature anode failure.
The simplest treatment available is shock-chlorination
of the system. This is a surface treatment, and often requires repeated
trials in heavily infected systems. The chlorination of a system
requires that you follow each step explicitly to avoid an un-treated
portion of the piping system from reinfecting another part.
Question: What causes my hot water to smell like
rotten eggs? My cold water doesn't smell, what is the solution for
this problem?
Answer:
The most common cause of “smelly water” is
a non-toxic sulfate reducing bacteria, scientifically termed Divibrio
Sulfurcans. This bacteria often enters the water system through construction
or a break in ground piping. The bacteria creates the energy it needs
to survive by converting sulfate (SO4) to hydrogen sulfide (H2S)
gas you smell in the water. Hydrogen sulfide gas is distinctive because
of its rotten egg-like stench. Its presence can severely affect the
taste as well as the odor of the water.
The simplest treatment available is the shock-chlorination
of the system. This is a surface treatment, and often requires repeated
trials in heavily infected systems. The chlorination of a system
requires that you follow each step explicitly to avoid an un-treated
portion of the piping system from reinfecting another part. Longer
lasting solutions include chlorination or aeration of the water supply.
Question:
How long should the parts inside a toilet tank last?
Answer:
"It
depends." The replaceable parts such as flappers and the washers
or seals inside a refill valve in some toilets may last several years.
But if your water is chemically treated, if you use a bowl cleaner
in the tank, if you have high water pressure, the parts are likely
to disintegrate sooner. If you touch the flapper and get black goo
on your hands, that's a sure sign the part need replacing.
Question: There is a
phenomenon labeled the "vacation
syndrome". People leave on an extended vacation and return to
find that their toilets have been leaking, why?
Answer:
Because the rubber gaskets
and washers have disintegrated. The problem is caused by some of
the toilet tank additives that sit in the tank unused for long periods
of time, the chlorine concentration keeps getting stronger and stronger.
In addition to the "vacation syndrome" there is also the
problem of the additives causing a lazy
flush where the toilet has to be flushed several times to clear
the bowl.